Privacy Policy

Last updated: July 1, 2026

At RYVA ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

When you visit our store or make a purchase, we may collect the following information:

• Name
• Billing and shipping address
• Email address
• Phone number (if provided)
• Payment information (processed securely by our payment providers)
• IP address
• Device information
• Browser type
• Cookies and similar technologies
• Purchase history

We do not store your complete credit card information. Payments are securely processed through trusted third-party payment providers.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Deliver digital products
• Respond to customer support requests
• Improve our website and services
• Detect fraud and maintain security
• Send order confirmations and updates
• Comply with legal obligations
• Send promotional emails if you have opted in

3. Cookies

Our website uses cookies to:

• Remember your shopping cart
• Improve website performance
• Analyze website traffic
• Personalize your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

4. Third-Party Services

We may share information with trusted third parties that help us operate our business, including:

• Shopify
• Payment processors
• Email service providers
• Analytics providers
• Advertising platforms
• Fraud prevention services

These providers only receive the information necessary to perform their services.

5. Payment Information

Payments are processed securely through Shopify Payments and/or other authorized payment providers. We do not receive or store your full payment card information.

6. Digital Products

When purchasing digital products, we may collect your email address to deliver purchased files and provide customer support.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.

8. Data Retention

We retain your information only as long as necessary to:

• Fulfill your orders
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict certain processing activities
• Withdraw consent for marketing communications
• Request a copy of your data

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our website is intended for general audiences. We do not knowingly collect personal information from children without appropriate parental consent where required by applicable law.

11. International Users

If you access our website from outside our operating country, your information may be transferred to and processed in countries with different data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting on this page. The "Last updated" date will reflect the latest revision.

13. Contact Us

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact us:

RYVA

Email: ryva.support@gmail.com

We aim to respond to all privacy-related requests within a reasonable timeframe.